PRIVACY POLICY
Introduction
At Alpas Home Service (“Company,” “we,” or “us”), we value your privacy and are dedicated to safeguarding it in accordance with this policy.
This policy outlines the types of information we may gather from you or that you may provide when you visit the website www.AlpasHomeService.com or the platforms listed below (collectively referred to as the “Website”), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to the information we collect:
- On this Website.
- In email, text, and other electronic communications between you and this Website.
- Through mobile and desktop applications from this Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you engage with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
- This policy does not cover the information collected:
- Through offline methods or any other channels, including on other websites operated by the Company or any third party (including our affiliates and subsidiaries).
- By any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may be linked to or accessible from or on the Website.
Please review this policy thoroughly to grasp our approaches and protocols concerning your information and how it will be handled. If you disagree with our policies and practices, your option is to refrain from using our website. By accessing or using this Website, you acknowledge and accept this privacy policy. This policy may undergo revisions periodically. Your ongoing use of this Website following any alterations indicates your acceptance of those changes, so kindly monitor the policy for updates regularly.
Children Under the Age of 18
Our website is not designed for individuals under 18 years old. Anyone under the age of 18 should not provide any personal information on the website. We do not knowingly collect personal information from individuals under 18. If you are under 18, please refrain from using or providing any information on this website, its features, registering on the website, making purchase through it, using any interactive or public comment features, or providing any personal information such as your name, address, telephone number, email address, or any screen name or user name. If we discover that we have unintentionally collected personal information from an individual under 18 without parental consent verification, we will promptly delete the information. If you suspect that we may have information about an individual under 18, please contact us at alpashomeservice@gmail.com.
Information We Gather About You and Our Methods of Collection
We gather various types of information from users of our website, which include:
- Personally identifiable information, such as name, home address, email address, contact number, date of birth, and any other identifier that can be used to contact you, whether online or offline (“personal information”).
- Information about you that does not individually identify you, such as geographic region and duration since your last visit to our website.
- Details about your internet connection, the devices you utilize to access our website, and usage specifics.
We obtain this information through:
- Direct submission by you.
- Automatic collection as you browse the site, which may include usage patterns, IP addresses, and data collected via cookies, web beacons, and similar tracking technologies.
- Acquisition from third parties, such as our business associates.
Information You Provide Us
The data we gather on or via our website may encompass:
- Details furnished by you when completing forms on our website. This incorporates data submitted when registering to utilize features of our website, subscribing to our services, posting content, or requesting additional services. We may also request information from you when participating in contests or promotions sponsored by us, or when reporting issues with our website.
- Records and duplicates of your correspondence (including email addresses) if you reach out to us.
- Your responses to surveys we may ask you to complete for research purposes.
- Specifics of transactions conducted through our website and the fulfillment of your orders.
- You may need to supply financial details prior to making a purchase through our website.
- Your search inquiries on the website.
You may also offer information for publication or display (hereinafter referred to as “posted”) in public sections of the website or transmitted to other users of the website or third parties (collectively known as “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we restrict access to certain pages, please note that no security measures are flawless or impenetrable. Additionally, we cannot regulate the actions of other users of the website with whom you may choose to share your User Contributions. Therefore, we cannot guarantee that your User Contributions will not be accessed by unauthorized individuals.
Data Collected Through Automated Means
- Specifics regarding your visits to our website, encompassing traffic data, location data, logs, and other communication data, as well as the resources you access and utilize on the website.
- Data about your computer and internet connection, such as your IP address, operating system, and browser type.
Furthermore, we may employ these technologies to gather data about your online behaviors over time and across third-party websites or alternative online services (referred to as behavioral tracking).
The data we automatically gather is statistical and may encompass personal information, or it may be maintained or linked with personal data we collect through other methods or from third parties. This information assists us in enhancing our website and providing a more tailored service by allowing us to:
- Gauge our audience size and usage patterns.
- Store details about your preferences, enabling us to customize our website according to your interests.
- Accelerate your search processes.
- Recognize you upon your return to our website.
The tools we use for automatic data collection include:
- Cookies (or browser cookies): These are small files placed on your computer’s hard drive. You can refuse browser cookies by adjusting your browser settings, but this may limit your access to certain parts of our website. Unless you have configured your browser to refuse cookies, our system will issue them when you visit our website.
- Flash Cookies: Some features of our website may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation on our website. Flash cookies are managed differently from browser cookies. For details on how to manage your privacy and security settings for Flash cookies, refer to the section on Choices About How We Use and Disclose Your Information below.
- Web Beacons: Our website and emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs). These allow us to count users who have visited specific pages or opened an email and other website statistics (such as measuring the popularity of certain content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content and applications, including advertisements, on our website are provided by third parties such as advertisers, ad networks and servers, content providers, and application providers. When you interact with our website, these third parties might use cookies, web beacons, or other tracking technologies to gather information about you. The information they collect may be linked to your data or may include details about your online activities over time and across different websites and services. This data can be used to offer you interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or their usage. You should contact the responsible provider directly if you have any questions regarding an advertisement or other targeted content.
How We Use Your Information
We utilize the information we collect about you or that you provide to us, including personal details, for various purposes:
- To display our website and its contents to you.
- To supply you with information, products, or services you request from us.
- To accomplish any other purpose for which you provide the information.
- To send you notifications regarding your booking, account, or subscription, such as expiration and renewal notices.
- To fulfill our obligations and enforce our rights arising from any contracts between you and us, including for billing and collection purposes.
- To inform you about changes to our website or any products or services we offer or provide through it.
- To enable you to engage in interactive features on our website.
In any other way, we’d like to describe when you provide the information. - For any other purpose with your consent.
We may also use your information to let you know about our own and third-party products and services that might interest you. If you prefer that we do not use your information in this manner, please check the appropriate box on the order or registration form where we collect your data or adjust your user preferences in your account profile. For more details, please take a look at Options for Managing How We Use and Share Your Information below.
Additionally, we may use the information we’ve gathered from you to display advertisements to our advertisers’ target audiences. While we do not share your personal information for these purposes without your consent, if you interact with an advertisement, the advertiser may infer that you meet their target criteria.
Sharing Your Information
We may share aggregated data about our users, as well as information that does not identify any individual, without limitations.
We may share personal information that we collect or you provide as described in this privacy policy:
- With our subsidiaries and affiliates.
- With contractors, service providers, and other third parties we engage to support our business, who are obligated by contract to keep personal information confidential and to use it only for the purposes we disclose to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, including as part of bankruptcy, liquidation, or similar proceedings, where personal information held by the Company about our Website users is part of the assets transferred.
- With third parties to market their products or services to you, provided you have not opted out of these disclosures. For more information, see the section Options for Managing How We Use and Share Your Information.
- To fulfill the purpose for which you provide the information.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also share your personal information in the following circumstances:
- To comply with any court order, law, or legal process, including responding to government or regulatory requests.
- To enforce or apply our Terms of Use, Terms of Sale, and other agreements, including for billing and collection purposes.
- If we believe that disclosing the information is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Options for Managing How We Use and Share Your Information
We aim to offer you choices regarding the personal information you share with us. We have implemented systems to give you the following controls over your information:
- Tracking Technologies and Advertising. You can configure your browser to reject all or certain cookies or to notify you when cookies are being sent. For information on managing your Flash cookie settings, visit the Flash player settings page on Adobe’s website. Be aware that disabling or refusing cookies may cause some parts of the site to become inaccessible or not function correctly.
- Disclosure of Your Information for Third-Party Advertising. If you prefer that we do not share your personal information with unaffiliated or non-agent third parties for promotional reasons, you can opt-out by selecting the appropriate box on the order or registration form where we collect your data. Additionally, you can always opt-out by logging into the Website and updating your user preferences in your account profile by checking or unchecking the relevant boxes or by emailing us your request at AlpasHomeService@gmail.com.
- Promotional Offers from the Company. If you prefer not to have your email address or other contact details used by the Company to promote our or third party products or services, you can opt-out by checking the appropriate box on the order or registration form where we collect your data. You can also opt-out at any time by logging into the Website and updating your user preferences in your account profile, or by sending us an email with your request at AlpasHomeService@gmail.com. If you have received a promotional email from us, you can reply asking to be excluded from future email distributions. This opt-out does not apply to information provided to the Company due to a product purchase, warranty registration, product service experience, or other transactions.
- Targeted Advertising. If you prefer that we do not use the information we collect or that you provide to deliver ads based on our advertisers’ target audience preferences, you can opt-out by checking the appropriate box on the order or registration form where we collect your data. You can also opt-out at any time by logging into the website and updating your user preferences in your account profile or by sending an email request to AlpasHomeService@gmail.com. While we do not control third-party collection or use of your information for interest-based advertising, these third parties may offer options to opt out of such data collection. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (NAI) through the NAI’s website.
Accessing and Updating Your Information
You can review and update your personal details by logging into the website and navigating to your account profile page.
Even if you delete your User Contributions from the website, copies of these contributions might still be visible in cached and archived pages, or could have been copied or stored by other users. The appropriate access and use of information provided on the website, including User Contributions, is regulated by our Terms of Use.
Data Security
We have put in place measures to protect your personal information from accidental loss and unauthorized access, use, modification, and disclosure. All data you provide is stored on our secure servers, safeguarded by firewalls. Additionally, any payment transactions and personal details will be encrypted with SSL technology.
The security of your information also relies on your actions. If you have been given a password to access specific sections of our website, it is your responsibility to keep this password confidential. Please do not share your password with anyone. We suggest that you be careful when disclosing information in public areas of the website, such as message boards, as any user of the website can see the information you post there.
Unfortunately, transmitting information over the internet is not entirely secure. While we strive to protect your personal information, we cannot guarantee its security during transmission to our website. Any personal information you send is at your own risk. We are not liable for any breaches of privacy settings or security measures on the website.
Changes to Our Privacy Policy
We will post any updates to our privacy policy on this page. If we make significant changes to how we handle users’ personal information, we will inform you via email to the primary address associated with your account and/or with a notice on the website home page. The date of the most recent revision is indicated at the top of the page. It is your responsibility to ensure we have a current, active, and deliverable email address for you and to periodically visit our Website and review this privacy policy for any updates.
Contact Information
If you have any questions or comments regarding this privacy policy or our privacy practices, please reach out to us at AlpasHomeService@gmail.com.